Profile & preferences
Manage personal details, billing address, company data for invoices, notifications, currency and account data export.
Personal information
Open Account from the top bar. The header shows your avatar, name and email.
The Profile tab contains:
- Avatar: choose an image.
- Personal Information: first and last name, phone number with country picker, and
date of birth. - Billing Address: address search, street, city, postal code and country.
First and last name are locked after identity verification. If they need correcting,
contact support rather than creating duplicate details.
The billing address feeds receipts and invoices, so keep it current.
Company / B2B
The Company tab activates a business profile:
- Select the company activation action.
- Enter the company name, tax ID (NIP, the Polish tax number), and address.
- Save.
Once active, you can choose the company entity during checkout and receive invoices
instead of receipts. Keep the details accurate: invoices must match the tax records.
Preferences
The Preferences tab controls:
- System Notifications: operational messages about services.
- Promotions & Updates: marketing and product announcements.
- Billing Currency: preferred currency (PLN, EUR or USD), set through
Preferred Currency.
Preferred currency changes the prices shown and the currency charged for top-ups; packages are
priced in PLN, EUR and USD. A Credit is still worth 1.00 PLN. Security and billing messages
cannot be switched off entirely.
GDPR data export
The Danger tab contains Export Account Data. The export requires your password and
a security code. The panel downloads a PIN-protected ZIP and emails you the PIN; use it to open
the archive.
Use the export when you need a copy of your account data; it is not a backup of your
servers. Instance data belongs in your own backups.
Delete account
Automated deletion is not available yet. To delete your account, contact support. Before
requesting deletion:
- Destroy or migrate all instances.
- Download invoices and receipts you need.
- Spend or withdraw any remaining balance according to the terms.
- Export your account data if you want a copy.
After termination, account data is kept for 30 days and then permanently deleted. That
buffer allows support to restore an account deleted by mistake.
Accounts not logged in for 36 months with no active services are warned 60 days in
advance and then deleted under the Terms; unused Credits are issued as a promo code rather than
paid out.